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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Leave a Review
Something darker than i thought from the photo
It was pretty
Palette różów face otrzymałam within 3 weeks from order. Is consistent with the description, recommended!
Very nice color palette
Very beautiful
Product came perfect. no defects application smooth
I could not give less than 1000 stars, the product is wonderful, the pigmentation is perfect brightness of illuminators are wonderful, I bought and loved, the store it very correct and attentive, I bought one and loved all, Arrived at my house in groove in exactly 12 days and was not taxed by post.
I will not take pictures of the product itself, because the reviews of the photos are abundant, pigmentation is good, the color of the blush is pleasant, not поросячий, highlighters shine quite delicately, the product enjoys well, does not pour, well extinguished, in general, all norms
Super fast shipment and shipping. I ordered 03.05, 20.05 received. Small compact pallet. Applied well. Everything is super!
Super... i will order more!!!
Everything suits
All super
súper
Perfect as in picture
Excellent blush
Very well packed. Delivery is fast.
Not so bright
The order came quickly. Everything is well packed. Quality is good. I fit under light skin.